On-premises editions of Dynamics 365 ServerĪdditional Microsoft Dynamics 365 for Outlook software requirements One of the following editions of Dynamics 365 must be available so that Dynamics 365 for Outlook can connect to it: The Indexing Service (now known as the Windows Search Service, or WSS) is required by users who will set up and use Dynamics 365 for Outlook and its Help file in offline mode.ĭynamics 365. In the Security Settings dialog box under Scripting, Active scriptingmust be set to Enable. On the Security tab, click or tap Internet, and then click or tap Custom level. To verify if JavaScript is enabled in Internet Explorer, start Internet Explorer, on the Tools menu click or tap Internet options. Although the web application displays error messages when JavaScript is disabled, Dynamics 365 for Outlook doesn’t. Therefore, Outlook must be run at least once to create the user's Outlook profile.īoth the web application and Dynamics 365 for Outlook require JavaScript enabled for certain features, such as Activity Feeds, dashboard areas, and the display of certain panes or menus. To install and run the 64-bit version of Dynamics 365 for Outlook, a 64-bit version of Microsoft Office is required.īefore you run the Configuration Wizard to configure Dynamics 365 for Outlook, a Office Outlook profile must exist for the user. See Troubleshooting: Unblock required URLs.ĭynamics 365 for Outlook isn’t supported with Office for Mac versions of Office Outlook. You should add your Dynamics 365 URL to Trusted sites in Internet Explorer. Internet Explorer 9 or earlier versions are not supported for use with Dynamics 365 for Outlook. The following software must be installed and running on the computer before you run Microsoft Dynamics CRM for Outlook Setup: Microsoft Dynamics 365 for Outlook software feature prerequisites *This feature is available only if your organization has updated to Dynamics CRM Online 2015 Update 1.1, Microsoft Dynamics CRM 2015 Update 0.2 or Dynamics 365 (online). Windows Server 2012 and Windows Server 2012 R2 when running as a Remote Desktop Services application Windows 7 Service Pack 1 (64-bit and 32-bit versions) * Windows 7 does not support offline capabilities. Windows 8.1 or Windows 8 (64-bit and 32-bit versions) One of the following operating systems is required: This section lists software requirements for Dynamics 365 for Outlook and Dynamics 365 for Microsoft Office Outlook with Offline Access. Dynamics 365 for Outlook works the way that you do by providing a seamless combination of Dynamics 365 features in the familiar Outlook environment.
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